1. Introduction
This Privacy Policy explains how AZ Renewable Energy Ltd (“AZRE”, “we”, “our”, “us”) collects, uses, stores, and protects your personal data in accordance with:
- UK General Data Protection Regulation (UK GDPR)
- Data Protection Act 2018
By using azre.co.uk, you agree to the practices described in this policy.
2. Data We Collect
We may collect:
2.1 Personal Information
- Name
- Address
- Email address
- Phone number
- Billing and delivery details
2.2 Transaction Information
- Order details
- Payment confirmation (we do not store full card details)
2.3 Technical Information
- IP address
- Browser type
- Device information
- Cookies (see Cookie Policy)
3. How We Use Your Data
We use your data to:
- Process and deliver orders
- Provide customer support
- Manage warranty claims
- Improve our website and services
- Comply with legal obligations
- Prevent fraud
We do not sell or rent your data to third parties.
4. Legal Basis for Processing
We process your data under the following lawful bases:
- Contractual necessity (processing your order)
- Legal obligation (tax, accounting, fraud prevention)
- Legitimate interests (improving services)
- Consent (marketing communications)
5. Sharing Your Data
We may share your data with:
- Delivery partners
- Payment processors
- Manufacturers (for warranty claims)
- Professional advisers (legal, accounting)
- Regulatory authorities where required
All partners are required to comply with UK GDPR.
6. Data Retention
We retain data only as long as necessary for:
- Fulfilling orders
- Warranty support
- Legal and accounting obligations
After this period, data is securely deleted.
7. Your Rights
Under UK GDPR, you have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent
To exercise your rights, contact:
info@azre.co.uk
8. Data Security
We use technical and organisational measures to protect your data, including:
- Encrypted connections (HTTPS)
- Secure servers
- Access controls
- Regular security reviews
9. Contact Us
For privacy enquiries:
info@azre.co.uk